B2B pilot terms
2026-11-03.1
Applicable only to new personal offers under the founding programme. Existing agreements remain unchanged.
1. Contracting parties and scope
The provider is BWPM Boardwalk Projektmanagement GmbH, Hahntrapp 1, 20457 Hamburg, Germany, track@bwpm.de. These terms apply to newly invited business customers of the supported TRACK pilot programme. Consumers are excluded. Individual agreements take precedence. Existing agreements, including earlier EUR 0.01 pilot subscriptions, remain unchanged.
2. Invitation and contract formation
An expression of interest does not create a contract. BWPM provides a personal offer identifying the company, contact, scope and this version of the terms. Acceptance through the personal offer link initially establishes only the free evaluation. The evaluation starts when BWPM records usable activation. Paid continuation requires a separate express order and recorded acceptance by BWPM.
3. Service scope
One tenant installation for one main project with its subprojects and up to three internal full users. External project participants, recipients and task owners are included without additional user fees, with project-specific permissions. Guided initial setup is included. Additional main projects, internal full users, special imports, custom development and other services require a separate offer. Unlimited storage or AI usage is not promised; the personal offer must specify storage and AI allowances.
4. Free evaluation and price
Evaluation lasts 30 days and is free. No payment obligation arises afterwards without a separate order. For the first five admitted founding tenants, expressly ordered continuation costs EUR 49.00 net per tenant per month plus applicable VAT. This price is guaranteed for twelve months from the start of paid use; there is no setup fee. The price guarantee is not a minimum contract term. Any later different price requires a separate agreement; without it, the agreed price remains. EUR 149.00 net is only the provisional regular entry price for future offers.
5. Billing and additional costs
The supported founding programme is billed monthly by invoice, payable within 14 days of receipt. This new offer does not initiate automatic PayPal collection. E-POST postage and provider fees, additional storage and additional AI usage are not included as a flat rate and may be charged only after prior agreement. Unordered extras are not activated automatically.
6. Pilot status, errors and support
TRACK remains under development. Usability issues, changes and temporary interruptions may occur. Known material limitations are disclosed in the personal offer. Pilot status does not generally restrict agreed services, statutory rights or the liability provisions below. Customers report the steps, time and affected records to track@bwpm.de without passwords or unnecessary personal data. Support is individual; guaranteed availability or response times require a separate agreement. A suitable fallback must be agreed for critical deadlines.
7. Review and delivery responsibilities
The customer manages authorised users and checks recipients, content, amounts, deadlines and attachments before release or dispatch. AI output must be professionally reviewed before use. E-POST requires a configured provider account and approved dispatch prerequisites. Provider acceptance is not automatically proof of delivery. These customer duties do not release BWPM from responsibility for the agreed technical service.
8. Data protection and confidentiality
Both parties keep non-public project and business information confidential. Where BWPM processes personal data on behalf of the customer, a separate processing agreement covering technical and organisational measures and subprocessors must be concluded before such use. These terms do not replace it. The privacy notice explains processing of contract and contact data; acknowledging it is not blanket consent to advertising or all processing.
9. Term and cancellation
The free evaluation may be ended at any time. Paid use runs monthly and may be cancelled without an additional notice period effective at the end of the current contract month. An email to track@bwpm.de identifying the company and tenant is sufficient; BWPM confirms receipt and the end date. Cancellation may also be recorded through the personal offer link. Statutory rights to extraordinary termination remain unaffected.
10. Data export and termination
Customer data remains under the customer’s control; BWPM receives only the usage rights necessary to provide the service. Export should be arranged before termination. Installation export covers the own database and local tenant files; external document servers must be backed up separately. On request within 30 days after termination, BWPM provides a final export of retained customer data. Return, deletion, backup copies and statutory retention are specified in the processing agreement. Cancellation does not trigger immediate automatic deletion.
11. Defects and liability
Statutory remedies for service failures and defects and statutory liability apply. In particular, liability for intent, gross negligence, injury to life, body or health, and mandatory statutory liability is not excluded. Describing the service as pilot, test or beta does not waive liability.
12. Contract record and changes
The accepted terms version and personal offer are stored with timestamp and checksum and remain accessible through the personal link. Changes do not apply retrospectively to accepted offers. The German version governs; English is provided for convenience. German law applies subject to mandatory statutory provisions.